Quality Policy

Xampla is a fast growing company replacing synthetic materials and polymers with natural biopolymers utilising technology developed over fifteen years at the University of Cambridge. Most natural alternatives to plastic require chemical additions and are based on plant polysaccharides. However, Xampla produces a next generation of bio-based materials utilising only food-grade and non-toxic ingredients in processing. Our technology enables companies to produce end-products that meet changing consumer and regulatory requirements. We are committed to grow by delivering solutions for our customers of the highest quality.

We aim to achieve the above by implementing a quality management system (QMS) that complies with the international standard ISO 9001:2015. We also commit to monitor the effectiveness of our quality system and to act with integrity to continually improve our operations and to meet the requirements of our customers, as well as our legal and regulatory and any other applicable requirements.

The scope of our QMS is “The design and supply of plant-based materials to replace single-use plastics and to provide a new functionality for ingredient protection.”.

All personnel within the company are responsible for the quality of their work. Xampla provides training and/or support and has established systems to assist all personnel to achieve the standards required. While we endeavour to consistently meet and exceed our customers’ expectations, we have to recognise that we may not always achieve our own standards. When a customer complains, we are committed to investigating the complaint and will do our best to rectify the situation and to learn from it.

The policy, organisation and procedures necessary to achieve the requirements are described in our QMS. Quality objectives of the company are agreed annually at Management Review Meetings and reviewed for effectiveness. At these meetings, we ensure that this policy and the quality objectives remain compatible with the strategic direction and the purpose and context of our organisation.

Our Quality and Environmental Manager is responsible for monitoring the quality system and reports regularly to the Senior Management team on the system’s implementation, status and effectiveness.

6th December 2022