Privacy Policy

Contact Details:

Email: info@xampla.com

Address: Bio-Innovation Centre, 25 Science Park, Milton Road, Cambridge, CB4 0FW, Great Britain

What information we collect, use, and why

Through the Site, we receive data that you actively submit as well as data that we track (“Types of Data Collected”):

We collect or use the following information to provide services and goods, including delivery:

Names and contact details
Addresses
Purchase or account history
Payment details (including card or bank information for transfers)
Account information
Website user information (including user journeys and cookie tracking)
Photographs or video recordings
Records of meetings and decisions
Information relating to compliments or complaints

We collect or use the following information for website service updates or marketing purposes:

Names and contact details
Addresses
Marketing preferences
Location data
Recorded images, such as photos or videos
Purchase or viewing history
IP addresses
Website user journey information
Records of consent, where appropriate

Website tracking

We use cookies and/or similar technologies to analyse customer behaviour, administer the website, track users’ movements, and to collect information about users. This is done in order to personalise and enhance your experience with us.

A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.

We use cookies for the following purposes:

• Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information.
• Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.
• Analytics cookies – these cookies are used to track the use and performance of our website and services.
• Advertising cookies – these cookies are used to deliver advertisements that are relevant to you and to your interests. In addition, they are used to limit the number of times you see an advertisement. They are usually placed to the website by advertising networks with the website operator’s permission. These cookies remember that you have visited a website and this information is shared with other organisations such as advertisers. Often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

You can remove cookies stored in your computer via your browser settings.

We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

We obtain your consent to the processing of personal data on the behalf of Albacross Nordic AB (“Albacross”).

Information collected from cookies set in your device that qualify as personal data will be processed by Albacross, a company offering lead identification and ad targeting services with offices in Stockholm and Krakow. Please see below for full contact details.

The purpose for the processing of the personal data is that it enables Albacross to improve a service rendered to us and our website (e.g “Lead Generation” service), by adding data to their database about companies.

The data that is collected and used by Albacross to achieve this purpose is information about the IP-address from which you visited our website, and technical information that enables Albacross to tell apart different visitors from the same IP-address. Albacross stores the domain from form input in order to correlate the IP-address with your employer.

For the full information about our processing of personal information, please see our full Privacy Policy.

You may at any time withdraw your consent to this processing. Such withdrawal may be made either by contacting us or by contacting Albacross directly.

Albacross Nordic AB
Companyreg. no 556942-7338
Kungsgatan 26
111 35 Stockholm, Sweden
www.albacross.com – contact@albacross.com

This website uses Pipedrive, a sales CRM, to manage customer relationships. Pipedrive collects  customer data, including website behaviour, to improve communication and marketing efforts, such as email communications. Data is processed based on our legitimate interest in efficient customer management and with your consent where required. Data is hosted in Europe. You can find more information in Pipedrive’s privacy policy: Pipedrive Privacy Policy.

____

We collect or use the following information to comply with legal requirements:

Name
Contact information

Our lawful bases for collecting or using personal information to provide services and goods and for website service updates or marketing purposes are:

Consent
Contract
Legitimate interest:
We have legitimate interests in marketing our products and services including providing information about our products and services which may be of interest to you and building our relationships with customers and prospective customers.

Our lawful bases for collecting or using personal information for legal requirements are:
Legal obligation

Where we get personal information from

People directly
Third parties, such as event organisers
Our manufacturing partner, 2M Holdings Limited
Marketing service providers

How long we keep information

We expect to retain your personal data for the periods of time set out in our data retention policy. An extract from this policy is below to support our customer privacy notice. 

Personal data of active contacts (with valid consent or another legal basis) on our marketing systems

Customer and prospective customers: Expected retention period of 2 years after our last contact with you or from the date that you last provided marketing consent, whichever is longer. 

Personal data of contacts who have unsubscribed from our marketing communications
If you unsubscribe from our marketing communications, we may keep your data longer (up to 10 years) on a suppression list to ensure that we do not contact you again.

Who we share information with

Data controllers
Our manufacturing partner, 2M Holdings Limited, who manufactures and distributes Morro Coating.
Data processors
Outsourced service providers who provider IT, web site and marketing support to us.
Others we share personal information with
Insurance companies
Professional or legal advisors
Financial or fraud investigation authorities
Relevant regulatory authorities
External auditors or inspectors
Professional consultants
Organisations we’re legally obliged to share personal information with
Sharing information outside the UK

Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.

Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.

Your Data Protection Rights